Innovation & Technology

Clickatell, a global leader in mobile communications and chat commerce, today announced the launch of Chat Desk, a digital contact centre solution that helps agents resolve customer queries and obtain customer insights in real-time using chat channels for live agent support. The solution addresses the growing consumer demand for easy and personal experiences by transforming the traditional call centre...

These days with the influx of messaging apps, it is difficult to keep an accurate account of who is messaging you and on what service. Also, moving from your laptop to your phone in a bid to follow up on messages while working can be a big distraction that can amount to a slow pace of work or ineffectiveness. But...

It’s time to update your iPhone again because Apple recently released the public version of iOS 13.5 for its users. Before you begin to groan at the seemingly never-ending responsibility to update your phone, there are plenty of reasons why you shouldn't delay on this update.  The public version comes with a host of changes that were previously only available to...

After reports on President Donald Trump's consideration to force Beijing-based tech company ByteDance to divest ownership of popular social-video app TikTok. Microsoft has announced it will be "continuing discussion" on a potential purchase of TikTok after a conversation between Microsoft CEO Satya Nadella and the President. "Microsoft fully appreciates the importance of addressing the President's concerns," said Microsoft, in a statement. "It is committed to acquiring TikTok...

…plans Roll-Out in Nigeria, Egypt, Tunisia, and Kenya The creation of the mobile business happened the second that prepaid calling was executed. Users with no secure income except for generally limited amounts of money could become clients when they had money. This week Mondia, a leading independent digital entertainment enabler, has launched a content platform that may turn into the...

Google Maps is extending its compatibility with the world of iOS devices. Starting today, Maps is compatible with Apple's CarPlay Dashboard on all CarPlay supported vehicles globally. Google is also introducing a new Maps app for the Apple Watch. With CarPlay Dashboard mode support, Google Maps offers a split-screen view that lets users keep navigating while performing tasks with other apps,...

TECNO CAMON 15 series has been highlighted through several platforms including the first online launch event in Africa Premier mobile phone brand TECNO Mobile recently launched a new smartphone: the CAMON 15 series with 64MP SONY camera and trademarked TAIVOS™ technology.  As one of the most remarkable camera phones, the TECNO CAMON 15 series has been highlighted through several platforms...

With the complications faced by smartphone and tablet users in terms of augmented reality experience, Mojo Vision is experimenting on an AR capable contact lens, taking the augmented reality experience directly to the users’ eyes. Augmented reality experience is only possible in sci-fi movies which are still odd fits in smartphones and tablets.  The technology is similar to the HoloLens or...

American electric vehicle and clean energy company, Tesla, could be restructuring its large supply of auto parts due to the company’s new agenda to begin to build ventilators that can help boost the nation’s supply of the life-saving breathing machines. There has been shortage of ventilators in American hospitals as a result of the onslaught of the coronavirus pandemic, Tesla...

Twitter has disabled US President Donald Trump's campaign tribute video to George Floyd on its platform, citing a copyright complaint. The clip, which is a collation of photos and videos of protest marches and instances of violence in the aftermath of Floyd's death, has Trump speaking in the background. Floyd's death last week after a fatal encounter with a police officer...