Innovation & Technology
Clickatell Launches Chat Desk to Shake Up the $1.3 Trillion Call Center Industry
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Clickatell, a global leader in mobile communications and chat commerce, today announced the launch of Chat Desk, a digital contact centre solution that helps agents resolve customer queries and obtain customer insights in real-time using chat channels for live agent support. The solution addresses the growing consumer demand for easy and personal experiences by transforming the traditional call centre...
These days with the influx of messaging apps, it is difficult to keep an accurate account of who is messaging you and on what service. Also, moving from your laptop to your phone in a bid to follow up on messages while working can be a big distraction that can amount to a slow pace of work or ineffectiveness.
But...
Innovation & Technology
Zambian, Mutoba Ngoma inducted into Anzisha Prize Hall of Fame as inspirational entrepreneur who started at 21 years of age
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The Anzisha Prize, a partnership with African Leadership Academy and Mastercard Foundation, is celebrating inspirational entrepreneurship journeys as part of the new Hall of Fame list. Zambian entrepreneur Mutoba Ngoma has been inducted as one of ten African entrepreneurs in the Anzisha Prize Hall Fame that highlights successful transitions into entrepreneurship before the age of 25.
The Hall of Fame...
It’s time to update your iPhone again because Apple recently released the public version of iOS 13.5 for its users. Before you begin to groan at the seemingly never-ending responsibility to update your phone, there are plenty of reasons why you shouldn't delay on this update.
The public version comes with a host of changes that were previously only available to...
Innovation & Technology
Meet the TECNO CAMON 15 Premier with 64MP SONY camera and trademarked TAIVOS™ technology
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TECNO CAMON 15 series has been highlighted through several platforms including the first online launch event in Africa
Premier mobile phone brand TECNO Mobile recently launched a new smartphone: the CAMON 15 series with 64MP SONY camera and trademarked TAIVOS™ technology. As one of the most remarkable camera phones, the TECNO CAMON 15 series has been highlighted through several platforms...
Innovation & Technology
Mondia Launches Its ‘Pay-As-You-Go’ Digital Content Platform Monsooq in South Africa
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…plans Roll-Out in Nigeria, Egypt, Tunisia, and Kenya
The creation of the mobile business happened the second that prepaid calling was executed. Users with no secure income except for generally limited amounts of money could become clients when they had money. This week Mondia, a leading independent digital entertainment enabler, has launched a content platform that may turn into the...
Google Maps is extending its compatibility with the world of iOS devices. Starting today, Maps is compatible with Apple's CarPlay Dashboard on all CarPlay supported vehicles globally. Google is also introducing a new Maps app for the Apple Watch.
With CarPlay Dashboard mode support, Google Maps offers a split-screen view that lets users keep navigating while performing tasks with other apps,...
After reports on President Donald Trump's consideration to force Beijing-based tech company ByteDance to divest ownership of popular social-video app TikTok. Microsoft has announced it will be "continuing discussion" on a potential purchase of TikTok after a conversation between Microsoft CEO Satya Nadella and the President.
"Microsoft fully appreciates the importance of addressing the President's concerns," said Microsoft, in a statement. "It is committed to acquiring TikTok...
Stripe, a US-based payments giant, is venturing its business into Africa by obtaining Lagos-based payments firm Paystack in an arrangement supposedly worth more than $200 million.
Established in 2015 by Shola Akinlade and Ezra Olubi, Paystack tackled online payments in Nigeria.
Via seamlessly interfacing all multi-channel payment alternatives with traders nationwide, it empowered them to acknowledge payments from around the globe...
Paychant is the largest cryptocurrency payment gateway in Nigeria, introduced today by Paypal as the new innovative way to request money in digital currency.
Through Paychant, users in Nigeria, Africa’s largest remittance-receiving nation can now request money in Bitcoin, Ethereum, and Tether from friends and family living abroad in a simple and low-cost method
Paychant users will be able to set up a...
Ken Giami Notes
Ken Giami Notes
You don’t win a race sitting down; you run, in spite of the odds, to win. Set your eyes on the prize, brace up...