Innovation & Technology
Clickatell Launches Chat Desk to Shake Up the $1.3 Trillion Call Center Industry
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Clickatell, a global leader in mobile communications and chat commerce, today announced the launch of Chat Desk, a digital contact centre solution that helps agents resolve customer queries and obtain customer insights in real-time using chat channels for live agent support. The solution addresses the growing consumer demand for easy and personal experiences by transforming the traditional call centre...
Innovation & Technology
Twelve Facebook Leaders from Nigeria, South Africa and Kenya Selected as part of the Facebook Community Accelerator Programme
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As part of its focus in bringing people together and building communities, Facebook has announced the 12 African community leaders who have been selected to join Facebook's Community Accelerator. A six-month programme that aims to equip communities with the training, mentorship, and funding they need to grow.
As part of the global Facebook Community Leadership initiative launched in 2018, the...
Bankulli, Nigeria’s talent manager and music mogul, announced today his invitation to the Recording Academy (The Grammys) to become one of its members.
Recently, the Recording Academy announced that it has extended membership invitations to more than 2,300 established artists, songwriters, producers, and other music professionals from all races. Academy members can vote in the annual Grammy Awards, submit their...
History has been made today in Germany’s football following the appointment of Daniel Thioune as Hamburger SV’s new coach. Thioune is the first German-born Black coach in any of German football’s professional divisions.
Thioune was born in Germany to a Senegalese father and German mother and holds dual citizenship.
The 45-year-old joins on a two-year deal from fellow 2. Bundesliga side...
The organisers of Big Brother Naija (BBN) reality TV show have retained ace TV presenter, Ebuka Obi-Uchendu as host for the fourth season which will be on screen in less than fifteen days
This was made known on Twitter by Ebuka who took to the social media platform to share the news with his teeming fans.
Ebuka who started hosting the show...
Ken Giami Notes
Ken Giami Notes
You don’t win a race sitting down; you run, in spite of the odds, to win. Set your eyes on the prize, brace up...