Genesys, the global leader in cloud customer experience and contact centre solutions, has announced that it is partnering with Zoom Video Communications, Inc. to make it easier for teams to work together more efficiently. New integrations for Genesys Cloud™ with Zoom Phone and Zoom Meetings enable organizations to power their entire enterprise communications strategy and improve collaboration across the...
Carbon, a leading digital financial services company in Nigeria, in an effort to improve the service experience for its customers, has launched Carbon Express. A keyboard extension that allows customers to access its services, and securely carry out transactions without leaving their social apps Carbon Express enables users to initiate and complete transactions such as transfers, and bill payments from...
By Mayowa Jolayemi Over the past few years, analysts and futurists have sufficiently predicted a future of work which is expected to be gradual and play out in phases as we progressively move from the conventional system at play to the predicted future. Unfortunately, this process is now fast-forwarded by the COVID-19 pandemic, which has made governments across the world to enforce...
By Toghi Confidence Precious The award winning Novelist, Chimamanda Ngozi Adichie in her TED Talk about "The danger of a single story," said that although Africa is a continent full of catastrophes, there are other stories which are not negative such as the incredible resilience of the African people, who despite the government shortcomings and failed infrastructure, they still thrive. In...

A Mama at Will

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(Poetry) Ring Ring Ring Off goes the alarm thing Looking for my darling I scream, Honey! My shoes, my watch, my phone, my belt, my socks I’m lost She smiles and says I’m here No fear And yes, she’s there It’s morn, All done Ready to get gone Stop! She says It’s time to pray Today, Our God your life must reign I kneel My life, her love, I feel In all my strife I know I win cos...